FAQ

What services do you offer?

  1. LOGO WEAR – We can put your logos on hats, apparel, bags, and linen.  Although embroidery remains as our key competency, we are now equipped to handle heat-printed and sublimated apparel.
  2. EVENT EMBROIDERY – We can support your  tournament or all-day special events by bringing our equipment to your venue. We can embroider and heat print while you and your guests play. When it’s time to go, they simply pick up their personalized stuff from our booth.
  3. CUSTOM PATCHES – We can digitize and stitch your logos and designs and transform them into specialized scout/merit badges or club patches. Aside from our high quality embroidery machines, we own a Merrow emblem machine.  Check out some of the custom patches we’ve made for clients on our Portfolio Page and on our Etsy Store.

What types of products can you handle?

We do hats, woven shirts, polo shirts, sweatshirts, jackets, outerwear, bags, linens (towels, pillow cases, beddings), Christmas stockings, and pretty much anything stitch-able that our multi-needle machines and heat presses can go through.

Check out our catalog to see the hundreds of items that we can personalize for your team. We carry name brands including Nike, Ogio, Eddie Bauer, Sport-tek, New Era, Fruit of the Loom, and many more.

cof

How much does it cost?

In most cases, our catalog displays what the estimated price would be — before embroidery or printing.  Because the final cost depends on order size, complexity of the design, stitch count (if embroidered) and number of colors (if heat printed), we need to know your exact requirements before we can quote you the cost.

Most clients have a budget in mind. We’ve found that the estimated pricing on our catalog gives them an idea which items are more expensive and which are cheaper.

So, check out our catalog, pick the item you need/want, send us an email of your requirements (qty & sizes) along with your artwork (in jpg, svg, pdf) and we’ll give you a quote.

Do you offer volume discounts?

Absolutely.  Generally, 12 pieces or more (of the same kind/color) qualify for a volume discount.

What’s the process like?

Once we have a good idea of your requirements, we will send you a quote. Once you accept our quote, we will request for a down payment.  We will then send you either the proofs or stitch-out. Upon receiving your approval, we will start embroidering the items you ordered.  Delivery time depends on the order size and our workload but is typically 2-3 weeks upon your approval of the proofs.

Can you personalize an article that I already own?

We typically don’t accept this arrangement because accidents happen. There is always a risk that we could ruin your item during the embroidery process.  If we provide the blanks, we shoulder all risks.  We can readily replace the item at no cost to you.

Where else can I buy your products?

We have an online storefront in Etsy under “EmbroiderrificNW”. We have 25+ items available there at any give time.  Product selection varies. If you mark us as one of your “favorite shops”, you can get instant notification as well as special sales when we have one.