Do you only embroider or do you also do screen printing?
In May 2018, we expanded our operations to serve all your logo wear and decorated apparel needs. Although embroidery remains as our key competency, we are now equipped to handle screen printed and sublimated apparel.
Although embroidered items exude a more professional look and last longer, it is priced higher than screen printed shirts. Screen printing or sublimation is a cheaper alternative and we decided to offer these product lines to give our clients more choices.
What types of products do you handle?
We do hats, woven shirts, polo shirts, sweatshirts, jackets, outerwear, bags, linens (towels, pillow cases, beddings), Christmas stockings, and pretty much anything stitch-able that our multi-needle machines can go through.
Check out our catalog to see the hundreds of items that we can personalize for your team. We carry name brands including Nike, Ogio, Eddie Bauer, Sport-tek, New Era, Fruit of the Loom, and many more.
How much does it cost?
In most cases, our catalog displays what the estimated price would be — before embroidery or printing. Because the final cost depends on order size, complexity of the design, stitch count (if embroidered) and number of colors (if screen printed), we need to know your exact requirements before we can quote you the cost.
Most clients have a budget in mind. We’ve found that the estimated pricing on our catalog gives them an idea which items are more expensive and which are cheaper.
Do you offer volume discounts?
Absolutely. Generally, 12 pieces or more (of the same kind/color) qualify for a volume discount.
What’s the process like?
Once we have a good idea of your requirements, we will send you a quote. Once you accept our quote, we will request for a down payment. We will then send you either the proofs or stitch-out. Upon receiving your approval, we will start embroidering the items you ordered. Delivery time depends on the order size and our workload but is typically 2-3 weeks upon your approval of the proofs.
Can you personalize an article that I already own?
We typically don’t accept this arrangement because accidents happen. There is always a risk that we could ruin your item during the embroidery process. If we provide the blanks, we shoulder all risks. We can readily replace the item at no cost to you.
Do you make custom patches?
Yes. If you need scout/merit badges, or a patch for your club, email us.
Aside from our high quality embroidery machines, we own a Merrow emblem machine. Our set up ensures that we can supply you with patches of good quality.
Where else can I buy your products?
Do you accept on-site or event embroidery/printing?
Certainly. If you have a tournament or an all-day event where you would like to sell hats, shirts, bags, or towels, contact us. We will bring our machines to your event and decorate your items while customers wait. Email us and let’s discuss logistics.